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FAQ & Policies

Terms & Conditions
 
Please ensure that you thoroughly Understand all terms prior to placing your order.
There are NO REFUNDS of any sort. All items are FINAL SALE. By submitting payment and placing an order you are acknowledging that you agree to all of the stated terms.

*Please allow at least 48 business hours for us to return any email or phone responses. 

FAQ

General

Terms & Conditions

Please allow 3-4 business days for processing of  your order and 1 business week, 5 business days, for production. Shipment timeframe will be based on shipping option selected during your purchase.  We are currently processing as many orders as we can with the increasing demand for our products. If you have a custom order, Please ensure that you provide us with ALL INFO NEEDED to process your order. We are not responsible for order delays that are caused by lack of information. We appreciate your cooperation. 

Please allow 3 business days for processing of Sample orders and shipping of 7 business days after processing. Please note: Federal holidays, Saturday, and Sunday are not business days.  Samples are shipped via USPS First Class Mail.

NOTE: All orders are shipped with tracking numbers.  We are not responsible for delivery delays or lost mail, due to processes by the United States Postal Service (USPS) or incorrect addresses provided by the customer. If your package is returned, you are responsible for paying the shipping cost for us to resend it to the correct address.
 
All orders are FINAL SALE (NO EXCEPTIONS).

* Please understand that we fill orders in the order in which they were received. Please allow adequate time for your custom order to be completed.
 
Please understand all of the possibilities above prior to placing your order. Thank You for your cooperation.

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Policies

Shipping & Return

Please allow 3-4 business days for processing of  your order and 1 business week, 5 business days, for production. Shipment timeframe will be based on shipping option selected during your purchase.  We are currently processing as many orders as we can with the increasing demand for our products. If you have a custom order, Please ensure that you provide us with ALL INFO NEEDED to process your order. We are not responsible for order delays that are caused by lack of information. We appreciate your cooperation. 

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